LaTiDa Retro Terms and Conditions
Last updated: July 31, 2026
Welcome to LaTiDa Retro. These Terms and Conditions ("Terms") govern your use of latidaretro.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.
1. About Our Products
LaTiDa Retro designs and sells hand-sculpted, sand-cast aluminum house plaques and address numbers. Each of our designs is originally hand-sculpted in clay and cast in aluminum by our foundry partner in limited batches. Orders are custom in that you select a design, choose your address numbers, and arrange them to fit your home.
Because each piece is cast metal and finished by hand, minor variations in texture, finish, or size are normal and are part of the handmade character of the product, not a defect.
2. Pricing and Payment
All prices are listed in U.S. dollars and are shown at checkout, including any applicable shipping charges. We reserve the right to change prices at any time; the price in effect at the time you place your order is the price you'll be charged. Payment is processed securely through our website's payment provider at the time of purchase.
3. Order Acceptance
Placing an order is an offer to purchase. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraud. If we cancel your order after payment, you'll receive a full refund.
4. Shipping and Delivery
Shipping timelines, rates, and policies for domestic and international orders are outlined in our Shipping Policy, which is part of these Terms.
5. Returns and Refunds
If you're not satisfied with your order, please contact us at info@latidaretro.com so we can help. Please refer to our Shipping Policy for details on damaged or lost items. Because many orders are customized (design and number selection), we evaluate return and refund requests on a case-by-case basis.
6. Lifetime Guarantee
LaTiDa Retro plaques are backed by a lifetime guarantee against manufacturing defects in the aluminum casting. This guarantee does not cover normal wear, weathering, damage from improper installation, misuse, or damage occurring after delivery. Contact us if you believe your piece has a manufacturing defect.
7. Intellectual Property
All designs, images, text, logos, and content on this Site are the property of LaTiDa Retro and are protected by copyright and other intellectual property laws. Our plaque designs are original, hand-sculpted works. You may not reproduce, copy, cast, mold, or create derivative works based on our designs, or use our images or content, without our prior written permission.
8. Made in USA
LaTiDa Retro products are designed and cast in the United States. Details about our production process are available on the Site or by contacting us.
9. Limitation of Liability
To the fullest extent permitted by law, LaTiDa Retro is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that order.
10. Use of the Site
You agree to use the Site only for lawful purposes. You may not attempt to interfere with the Site's operation, security, or availability, or use it to submit false or misleading information.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site will be subject to the jurisdiction of the courts located in Palm Beach County, Florida.
13. Contact Us
LaTiDa Retro
West Palm Beach, FL
info@latidaretro.com
+1 (561) 308-3266