LaTiDa Retro Shipping Policy
Last updated: July 31, 2026
Thank you for shopping with LaTiDa Retro. Each of our 12 designs is originally hand-sculpted in clay and cast in aluminum by our foundry partner in limited batches. Every order is custom in that you select your plaque design, choose your address numbers, and arrange them to fit your home. Please review the details below before placing your order.
Processing Time
In-stock items ship within 3 business days of your order.
If an item is temporarily out of stock, we will contact you directly to let you know when it's expected back in stock. You'll have the option to wait, choose a different design, or receive a full refund — whichever works best for you.
Domestic Shipping (U.S.)
- Shipping cost is calculated based on the weight of your order at checkout
- Standard delivery typically takes 3–5 business days after your order ships
- A tracking number will be emailed to you once your order ships
International Shipping
- We offer flat-rate international shipping of $35
- International delivery times vary by destination, typically 7–14 business days after shipping, and may be affected by customs processing
- International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in the shipping cost and are collected by the carrier or customs authority upon delivery
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update after it's issued.
Damaged or Lost Items
Our plaques are solid cast aluminum and built to last, but if your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging so we can make it right. If your order appears lost in transit, contact us and we'll work with the carrier to locate it or arrange a resolution.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we're happy to help however we can if this happens.
Questions
If you have questions about your order or shipment, reach out to us anytime.
LaTiDa Retro
West Palm Beach, FL
info@latidaretro.com
+1 (561) 308-3266